“A team is a small group of people with complementary skills who are committed to a common purpose, set of performance goals and approach for which they hold themselves mutually accountable.”
Katzenback and Smith (HBR, March 1993)
For many teams, this beautifully crafted definition of high-performing teams presents a real challenge. It prompts questions for individuals and the team as a whole
Rachel’s objective as a Team Coach is to help liberate a team towards improving its performance, wellbeing, engagement and development. Rachel does this by providing a clear set of principles and process to create the self-sustaining conditions for individual members of a team do their very best thinking supported by the attention, insights and experience of their colleagues.
Team coaching helps team members to:
Team Coaching Programmes
Team coaching is generally tailored to the needs of the organisation. A typical coaching programme consists of 4 to 8 team-coaching sessions over a period of 18 months, with a number of one-to-one coaching sessions for the team leader (usually a C-suite executive). Team coaching sessions are usually a mix of full-day, half-day and two-hour sessions.
Psychometric and Feedback Instruments
Team diagnostics, psychometrics, 360° feedback and stakeholder feedback are valuable in enhancing self-awareness of the team and individual strengths and stumbling blocks. They provide direction for development and help prioritise issues to be addressed during coaching sessions. The choice and use of these tools are discussed as part of the initial team coaching engagement.
Rachel has coached leadership teams in industry-representative bodies, real estate and public sector bodies such as regulators and school management teams.
School leadership team coaching, run by the Centre for School Leadership, is a professional, coaching-based developmental approach. The programme enables school leadership teams to direct their journey towards an empowered and team-led leadership model, envisioned by the Department of Education & Skills.
Team Coaching often covers areas such as
- Team strategy
- Agenda setting
- Problem identification and solving
- Decision making
- Transforming meetings
- Delivery of results
- Stakeholder management
- Boundary and relationship management
A group consists of individuals who are independent of each other and have
clearly defined and different sets of tasks.
Rachel also works as a facilitator for groups of individuals where she manages meetings to explore a number of questions or critical issues relevant to all members of the group. The members of the group may be from one organisation, from multiple organisations or have come together in a voluntary capacity.
In this context, Rachel’s role is to facilitate meetings in order to keep the balance and energy in the group, help the group capture and organise its best thinking and come to a point of clarity on recommendations or ideas, agree on actions and take those actions.
Through group facilitation, individuals find that they can:
- Learn how to identify key projects and find opportunities to collaborate
- Contribute their best thinking in order to address important questions or critical issues
- Create a more collaborative culture
- Learn how to build better agendas
- Improve communications
- Manage conflict more effectively
- Gain better clarity on individual roles and how they can be independent of each other, as well as collaborate on projects outside of their own remit
- Challenge the way they work and what to focus on as a group.